Privacy policy

We, walter cloud services GmbH, as the person responsible for the content and data protection of www.waltercloudservices.com, take the protection of your personal data very seriously. Your privacy is an important concern for us. The following provisions serve to inform you about the processing of personal data in accordance with the requirements of the Data Protection Basic Regulation (DSGVO). In particular, taking into account the information obligations pursuant to Art. 12 to 14 DSGVO, as well as clarifying the rights of data subjects existing pursuant to the DSGVO pursuant to Art. 15 to 22 and Art. 34 DSGVO.

Information on the responsible body

walter cloud services GmbH Am Turm 42 53721 Siegburg Phone: +49 2241 26745-0 E-Mail: info@waltercloudservices.de Further information can be found in the imprint.

Note on our data protection officer

You can reach our data protection officer at datenschutz@walterservices.com.

General information

We process your personal data in accordance with the applicable statutory data protection requirements for the purposes listed below for each group of affected persons: We collect and use the personal data of our users only to the extent necessary to provide a functioning website and our content and services. The collection and use of personal data of our users regularly only takes place with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions..

Legal basis for the processing of your data:

  • Insofar as we obtain the consent of the person concerned for the processing of personal data, Article 6 (1) (a) of the EU Basic Data Protection Regulation (DSGVO) serves as the legal basis.
  • 6 (1) (b) DSGVO serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
  • Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
  • If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

Legitimate interests can be in particular:

  • replying to enquiries;
  • the implementation of direct marketing measures;
  • the provision of services and/or information intended for you;
  • the processing and transfer of personal data for internal or administrative purposes;
  • the operation and management of our website;
  • the technical support of users;
  • the prevention and detection of fraud and criminal offences;
  • protection against payment defaults when obtaining credit information for inquiries about deliveries and services; and/or
  • the guarantee of network and data security in so far as these interests are in accordance with the applicable law and with the rights and freedom of the user;

Categories of recipients

  • service providers for the optimization of websites, online marketing service providers and tools, service providers for information and communication technology, software and equipment maintenance companies, if described in more detail below
  • Social Networks and Communities, if described in more detail below
  • internal recipients according to the “need to know” principle

Usage data/server log files

Each time you access our Internet pages, our systems automatically record data and information from the computer system of the accessing computer. The following types of data are collected: Browser type, version used, user’s operating system, Internet service provider, user’s IP address, date and time of access, websites from which the user’s system accessed our website or which the user accessed from our website. The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO with the aforementioned legitimate interests. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing also lies in these purposes. The data are deleted as soon as they are no longer required for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. We also reserve the right to check the files if there is a justified suspicion of illegal use or a concrete attack on the pages on the basis of concrete indications. In this case, our legitimate interest is the processing for the purpose of clarification and criminal prosecution of such attacks and illegal uses.

Use of cookies

We use cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies: Language settings, items in a shopping cart, log-in information, etc. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in making our website available and improving our website performance. The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change. We need cookies for the provision of shopping cart, adoption of language settings, memorizing search terms, etc.. Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent. You can manage cookies from some US companies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/ .

Contact form and e-mail contact

A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. These data are: Name, address, e-mail address, telephone number, etc. At the time the message is sent, the following data is also stored: The IP address, date and time. Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored. The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation. Legal basis for the processing is:

  • For the processing of the data after registration to the newsletter by the user is in the presence of a consent of the user Art.6 Abs.1 lit. a DSGVO.
  • For the processing of data transmitted in the course of sending an e-mail, Art.6 para.1 lit.f DSGVO with the aforementioned legitimate interests.
  • If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art.6 para.1 lit.b DSGVO.

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. In the case of contacting us by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The data are deleted as soon as they are no longer required for the purpose of their collection. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

MyFonts Counter

The design of our website uses fonts from the company MyFonts Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA for the display. If you have permitted JavaScript access and your browser does not have a JavaScript blocker, it is possible that technical data (in particular your IP address, technical data of your browser and data for calling up the fonts used) will be transmitted to the servers of MyFonts Inc. According to MyFonts Inc., this data contains only technically necessary information and does not allow any conclusions to be drawn about your person. However, the number of website visits is statistically recorded via MyFonts and transmitted to MyFonts. The MyFonts Inc. alone is responsible for the transmission and evaluation under data protection law; in particular, we do not receive any statistical evaluation from MyFonts for our own use. If you do not agree with the collection of the data, we recommend installing a JavaScript blocker (e.g. NoScript). However, technical problems with the use of this site cannot be excluded. You can find their provisions on data protection under the following link: https://www.myfonts.com/info/legal/ If you wish to exercise your rights in connection with MyFonts, the most effective way is to contact MyFonts Inc. directly. We will be happy to assist you.

Google Adwords conversion

We use the services of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we pursue the interest of displaying advertising to you that is of interest to you, of making our website more interesting to you and of achieving a fair calculation of advertising costs. These advertising media are delivered by Google via so-called “Ad Servers”. We use ad server cookies for this purpose, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google advertisement, Google Adwords stores a cookie in your PC. These cookies generally lose their validity after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values. These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not yet expired, Google and the customer may recognize that the user clicked on the ad and was directed to that page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media, in particular we cannot identify the users on the basis of this information. Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: By integrating AdWords Conversion, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may find out and store your IP address. There are a number of ways you can prevent Google from participating in this tracking process:

  1. a) By setting your browser software accordingly, in particular by suppressing third party cookies, you will not receive any advertisements from third parties;
  2. b) by disabling conversion tracking cookies by setting your browser to block cookies from the “www.googleadservices.com” domain, https://www.google.de/settings/ads, which will be deleted if you delete your cookies;
  3. c) by disabling the interest-based ads of the Providers that are part of the “About Ads” self-regulatory campaign through the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies;
  4. d) by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

The legal basis for the processing of your data is Art. 6 Para. 1 S.1 lit. f DSGVO. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) web site at http://www.networkadvertising.org Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

DoubleClick by Google

We use the online marketing tool DoubleClick by Google. DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to track which ads appear in which browser, thereby preventing them from appearing more than once. In addition, DoubleClick may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser’s website with the same browser and buys something there. According to Google, DoubleClick cookies do not contain any personally identifiable information. Because of the marketing tools used, your browser automatically connects directly to Google’s server. We have no influence on the extent and the further use of the data, which are raised by the employment of this Tool by Google and inform you therefore according to our state of knowledge: By the integration of DoubleClick Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may find out and store your IP address. You can prevent participation in this tracking procedure in various ways:

  1. a) By setting your browser software accordingly, in particular by suppressing third party cookies, you will not receive any advertisements from third parties;
  2. b) by disabling conversion tracking cookies by setting your browser to block cookies from the “www.googleadservices.com” domain, https://www.google.de/settings/ads, which is deleted when you delete your cookies;
  3. c) by disabling the interest-based ads of the providers that are part of the “About Ads” self-regulatory campaign via the link http://www.aboutads.info/choices, whereby this setting will be deleted if you delete your cookies;
  4. d) by permanent deactivation in your Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

The legal basis for the processing of your data is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the demand-oriented operation of our website and its contents. Further information on DoubleClick by Google can be found at https://www.google.de/doubleclick and http://support.google.com/adsense/answer/2839090, as well as on data protection at Google in general: https://www.google.de/intl/de/policies/privacy. Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org Google has adopted the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Facebook button

Our offers use social media plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile, the terms “like”, “like” or a “thumbs up” sign) or by the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/. When a user accesses a website of this offer that contains such a plugin, his browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the website by it. The provider therefore has no influence on the extent of the data that Facebook collects with the help of this plugin and therefore informs the user according to his level of knowledge: By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, for example by clicking the Like button or commenting, the corresponding information is transferred directly from your browser to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook can find out his IP address and save it. According to Facebook, only an anonymous IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options to protect the privacy of users can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/. If a user is a Facebook member and does not want Facebook to collect data about him via this offer and link it with his Facebook stored member data, he must log out of Facebook before visiting the website. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.

XING button

The “XING Share Button” is used on our website. When you access this website, your browser establishes a short-term connection to servers of XING AG (“XING”) that provide the “XING Share Button” functions (in particular the calculation/display of the meter value). XING does not store any personal data about you when you access this website. In particular, XING does not store any IP addresses. Nor does XING evaluate your usage behavior through the use of cookies in connection with the “XING Share” button. You can access the latest data protection information on the “XING Share Button” and additional information on this website: https://www.xing.com/app/share?op=data_protection

Kununu Button

Our website uses the “Kununu” share button of the social network Kununu, which is operated by Kununu GmbH, Fischhof 3 Top 7, A – 1010 Vienna, Austria. When you visit our website, your browser establishes a direct connection with Kununu’s servers. The content of the button is transmitted by Kununu directly to your browser and integrated into the website by it. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or its use by Kununu. We have no influence on the extent of the data that Kununu collects with the button. The purpose and scope of the data collection and the further processing and use of the data by Kununu, as well as your rights in this regard and possible settings to protect your privacy, can be found in Kununu’s data protection information: http://www.kununu.com/info/agb If you do not wish Kununu to be able to assign visits to our pages to your user account, please log out of your Kununu user account beforehand.

Commissioning service providers

Some of the aforementioned processes or services are performed by carefully selected and contracted service providers. We transmit or receive personal data from these service providers solely on the basis of a processing contract. If the registered office of a service provider is outside the European Union or the European Economic Area, a third country transfer will take place. We enter into contractual agreements with these service providers in accordance with the statutory requirements to establish an appropriate level of data protection.

Notes on your rights

You have the right,

  • to request confirmation from us as to whether personal data relating to you will be processed by us; if this is the case, you have the right to be informed of this personal data and of the information listed in detail in Art. 15 DSGVO.
  • to demand the disclosure of the data concerning you in the restrictions of Art. 20 DSGVO in a common electronic, machine-readable data format. This also includes the handing over (as far as possible) to another person directly appointed by you.
  • to require us to correct your data if it is incorrect, inaccurate and/or incomplete. Correction also includes the completion by declarations or communication.
  • We will ask you to immediately delete any personal data concerning you if one of the reasons listed in Art. 17 DSGVO applies in detail. Unfortunately, we may not delete data that is subject to a statutory retention period. If you no longer wish us to contact you by newsletter or other means, we will save your contact details in this regard on a blacklist.
  • We will not revoke any consent given by you with effect for the future, without this resulting in any disadvantages for you.
  • to require us to restrict processing if one of the conditions listed in Art. 18 DSGVO is met.
  • For reasons arising from your particular situation, you may object to the processing of your personal data at any time. We will then no longer process the personal data unless we can prove compelling reasons worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims (Art. 21 DSGVO).
  • Without prejudice to any other administrative or judicial remedy and if you are of the opinion that the processing of your personal data is in breach of the DSGVO, you shall complain to
    • unserem Data protection officer: datenschutz@walterservices.com or by post (see imprint)
    • einer in the Member State of their residence, place of work or place of suspected infringement.